Returns & Refunds
At Riotomia, we want you to be completely satisfied with your purchase.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, items must be:
-
Unworn
-
Unwashed
-
In original condition
-
With original tags attached
Items that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items cannot be returned:
-
Items marked as final sale
-
Gift cards
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include photos of the item.