Returns & Refunds

At Riotomia, we want you to be completely satisfied with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must be:

  • Unworn

  • Unwashed

  • In original condition

  • With original tags attached

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale

  • Gift cards

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include photos of the item.